Short answer: WhatsApp alternative for agencies. Put the current file, the decision and the next owner in one channel. Basic is 9 USD per paid account a month, or 86 USD a year, with 25 GiB. The trial is 3 days. The iPhone and iPad app is coming soon. The encryption scope is on the security page.
Explore a WhatsApp alternative for agencies. Move client files and discussions into business project channels, then test one account for 3 days.
Product view: conversations, files and next steps in one place.
The client group is on someone’s personal phone
Agencies run production in WhatsApp because the client is already there. The history, the compressed video and the approval then belong to a phone number. When the account manager leaves, the job leaves with the device. BusyVault uses business accounts and a channel per client, so access can be removed without deleting the project.
Stop reviewing the compressed copy
WhatsApp documents can be large, but videos sent as media are compressed, often toward a much smaller viewing file. The client then approves a copy that is not the master. BusyVault stores the upload you send, with a preview for the round of notes. Check storage cost before you move a library of masters.
Decide after the production thread
Keep WhatsApp for the first hello. Move the production thread. Check that choice on one live job in the web app. The trial is 3 days and includes 10 GiB. Basic is then 9 USD a month with 25 GiB, or Pro is 30 USD with 100 GiB. Extra storage is 0.03 USD per GiB a month. One paid account does not cover the team.
What to write down before you switch
Read “WhatsApp alternative for agencies” as a buying note for one job, not as a score. Name the file you would actually send, the history you still need to search, and who pays for each account. BusyVault is the hosted app for that job. Other products stay on this page only where the comparison says who runs the server or what one upload allows. There is no star rating and no laboratory winner. Keep the quote you were sent beside any public price printed here.
Files, history and the next owner
On WhatsApp alternative for agencies, keep the file next to the sentence that approved it. Slack documents a 1 GB cap on one upload and, on the Free plan, 90 days of visible history. Those two limits are the public facts this site already cites.
BusyVault bills storage per paid account: 25 GiB on Basic and 100 GiB on Pro. Extra storage is 0.03 USD per GiB a month after you confirm the charge. Basic is 9 USD a month or 86 USD a year. Pro is 30 USD a month or 288 USD a year. One subscription does not cover the team.
The trial is 3 days and 10 GiB. Use it to upload a real file and to search for a decision, not to announce a company-wide move. If the file does not fit or the old decision cannot be found, say so in the channel before you promise the room is the archive.
Where the app runs
BusyVault runs in the browser and can be installed from Chrome or Edge on Windows, macOS and Linux. The Android app is on Google Play and uses the same account. The iPhone and iPad app is coming soon. Enterprise customers can run BusyVault on their own servers under a separate contract. There is no public installer on this site for that path. This page does not claim SOC 2, ISO 27001 or HIPAA.
A check you can finish this week
For WhatsApp alternative for agencies, finish four lines and stop. Line one is the project name. Line two is the channel name. Line three is where the current file lives. Line four is the next owner. Add one rule for meetings: what must be decided live, and what must be written down the same day.
Ask someone who was not on the call to find the file without help. If they open the right channel first, the structure works. If they search three threads and still ask which version is current, move the file to the channel and leave a pointer. Owners and administrators can export a BusyVault backup from workspace or channel settings. After a restore, check the text, the file references and who can open them. Keep the original files until that check passes. Product questions go to the address on the support page.
Production leaves the phone thread
Agencies get the brief on WhatsApp and then lose the approved cut in the same thread. Keep the hello there if the client insists. Move the production file into a channel with a preview and a checklist. Basic includes 25 GiB per paid account. A compressed WhatsApp video is not the master you will invoice.
Use these checks to record what worked, what failed and what needs another tool. They are evaluation criteria, not claimed test results.
A practical acceptance checklist
Check
Evidence to collect
Original asset
Use the source file rather than a recompressed chat copy for final delivery.
Written decision
Confirm the current approval and scope with the client in the new project channel.
Contact continuity
Agree where new feedback belongs so two parallel approval trails do not develop.
COMMON QUESTIONS
Asked before
switching.
How should an agency move approvals out of WhatsApp?
Start with one live campaign. Obtain the original creative files from their owners, write down the latest agreed decisions and set a clear channel for new feedback. A forwarded image or voice note may lack the context of the source conversation. Ask the client to confirm the written brief before treating it as the approval record.