Short answer: Client communication for an agency project. Put the current file, the decision and the next owner in one channel. Basic is 9 USD per paid account a month, or 86 USD a year, with 25 GiB. The trial is 3 days. The iPhone and iPad app is coming soon. The encryption scope is on the security page.
Keep the client draft, the comment and the approval in the project channel. A personal group chat is a weak archive for billable work.
Author: BusyVault ·
The billable file needs a channel
Agency work breaks when the draft is in one tool, the comment is in a personal chat, and the approval is in email. Put those three in the project channel. The account manager and the person who makes the file should both be able to open the current version.
Do not archive a client on a personal login
A Discord server or a WhatsApp group tied to one phone is a risk when that person is out. Use a workspace the agency owns. Basic at 9 USD a month includes 25 GiB per paid account. Try one client job for 3 days before you move the roster. workplace communication guide
One client job, then the roster
Keep the draft, the comment and the approval in the project channel the agency owns. A Discord server or a WhatsApp group on one employee's phone fails when that person is out. Basic is 9 USD a month with 25 GiB on the paid account. Use the 3-day, 10 GiB trial on the client that already generates resend requests. Invite the account manager and the person who makes the file. Invite the client only if you already give them an account you control. When the second person can open the accepted version without a call, then talk about the rest of the roster.
The agency owns the room
The accepted file has to be openable when the person who talked to the client is out. That is why the workspace belongs to the agency, not to a phone. Put the draft, the comments and the approval in one channel. Invite the maker and the account manager. Invite the client only through an account you can close. Try this on the client that already asks for resends, for 3 days and 10 GiB. Basic afterwards is 9 USD a month per paid account with 25 GiB. Do not announce a new system to the studio until that one job is findable. A Discord voice channel can stay for the call. It should not be the only place the approval exists.
Worked example for this guide
Use “Client communication for an agency project” on one project that is already late, not as a policy for the whole company. Write the current file name, the decision and the next owner in the same channel before the day ends. A teammate who was away should find that trio without opening the call recording. If they cannot, the article has not been applied yet. Repeat the check the next morning. Count a written handover as done only when the second person opens the right file first.
Files, history and the next owner
On Client communication for an agency project, keep the file next to the sentence that approved it. Slack documents a 1 GB cap on one upload and, on the Free plan, 90 days of visible history. Those two limits are the public facts this site already cites.
BusyVault bills storage per paid account: 25 GiB on Basic and 100 GiB on Pro. Extra storage is 0.03 USD per GiB a month after you confirm the charge. Basic is 9 USD a month or 86 USD a year. Pro is 30 USD a month or 288 USD a year. One subscription does not cover the team.
The trial is 3 days and 10 GiB. Use it to upload a real file and to search for a decision, not to announce a company-wide move. If the file does not fit or the old decision cannot be found, say so in the channel before you promise the room is the archive.
Where the app runs
BusyVault runs in the browser and can be installed from Chrome or Edge on Windows, macOS and Linux. The Android app is on Google Play and uses the same account. The iPhone and iPad app is coming soon. Enterprise customers can run BusyVault on their own servers under a separate contract. There is no public installer on this site for that path. This page does not claim SOC 2, ISO 27001 or HIPAA.
A check you can finish this week
For Client communication for an agency project, finish four lines and stop. Line one is the project name. Line two is the channel name. Line three is where the current file lives. Line four is the next owner. Add one rule for meetings: what must be decided live, and what must be written down the same day.
Ask someone who was not on the call to find the file without help. If they open the right channel first, the structure works. If they search three threads and still ask which version is current, move the file to the channel and leave a pointer. Owners and administrators can export a BusyVault backup from workspace or channel settings. After a restore, check the text, the file references and who can open them. Keep the original files until that check passes. Product questions go to the address on the support page.